Product Updates
Discover the exciting monthly Surprise Me products and stay informed about any backordered items to keep you and your customers' shopping experiences seamless.
For updates on product packaging changes, visit the Re-Branding Transition Tracker!Product Releases
NEW pawPairings® Gift Set!
Perfect for holiday gifting!
This new set includes Bison Medley, Chicken Liver Medley, and Lamb Medley pawPairings® in a custom gift box.
The price for this new set is $47.97 and you can find it under pawPular Kits (Item PG101).
Exciting News!
We've re-launched our Grooming Line!
Find out what is changing between the old and new grooming lines in this transition plan training by the Director of Product Development, Brooke Sloate.
Download the Grooming Line Transition TrainingpetPro Resources:
Below you can download the new Sell Sheet, Grooming Line FAQs, and Customer Transition Plan that shows you how your EZ Ship customers will automatically be transitioned from current products to new products.
Social assets and updated Product Knowledge Cards can be found in your petPro library & in the pawTree NOW app! You can also find Grooming Line text prompts & email templates in your petPro library!
Flea & Tick Spray Announcement
Beginning October 1, 2024, an upgraded Flea & Tick Spray will begin shipping. Things to know about the new formula:
- The new formula is a unique blend of Cedarwood, Peppermint, Rosemary, Clove, and Cinnamon essential oils.
- The size has increased from 8 oz. to 10 oz.
- The price for the new formula will be $24.99.
- The new spray bottle can spray from many angles, including upside down, making it easier to spray/mist your dog.
- This formula is NOT recommended for cats.
EZ Ship customers will be notified of this change on September 15th to allow them time to make adjustments to their October order if needed.
This Month's Surprise Me Products
October
Variety Seasonings
3 Pack- SS0009
2452- Italian Blend pawPairings®
2331- Lamb Medley pawPairings®
2403- Chicken Medley pawPairings®
pawTreats®
20104- FD Duck & Mango pawTreats®
pawPairings®
2404- Salmon Medley pawPairings®
Surprise Me 3 Pack- SS0003
22231- FD Bison, Pumpkin, and Carrots Meatballs
2450- Asian Blend pawPairings®
2452 - Italian Blend pawPairings®
Backorder Items
These products are currently on backorder and are temporarily removed from the website.
Food:
2390 - Chicken and Turkey Pâté
2419 - Variety sampler 2 Pack Pâté
2392 - Real Salmon & Oceanfish Entreé - Pâté
2418 - Variety Sample 2-Pack Canned Cat Food Morsels
2394 - Real Turkey and Chicken Morsels
Treats:
2015 - Dry-Roasted Chicken, Pumpkin & Cinnamon Strips
22232 - Freeze-Dried Chicken, Mozzarella Cheese & Spinach Meatballs
WA102 - I Want It All pawTreats
Toys:
6152R - Bright 'N Chewy LED Dumbbell, Small Red
Other:
32431 - 'Tween Time Cleansing Wipes (Coconut & Aloe)
2250 - Poop Bag Dispenser with Refill Bags
PR1011 - Sample Treat Packs
PR2101 - pawTree White Measuring Cups (pack of 10)